3 Basic Principles of Douglas, Knight & Associates, Inc.

1. Collecting Outstanding Claims For Our Clients
a. The combination of an experienced staff, superior technology and a progressive work evnironment has resulted in recovery rates higher than the national average.. We assist claimants in resolving their outstanding claim balance by offering a variety of payment options. By partnering with various financial institutions, DKA assists claimants in paying the outstanding balances in full.

2. Customer Service
a. DKA makes a relationship commitment to their Clients through 2 basic concepts
Personnel - Our highly trained professional staff is empowered to maintain an efficient, positive relationship. By providing one on one personalized service, DKA adapts its customer service to a Client specific format.
Technology - DKA does not believe that one system fits all. We take pride in developing software that reflects each client's specific needs and remains user friendly. Our internet based software allows our Clients real time access to their files while maintaining the highest level of security through our VPN.

3. Client Incentive Programs
a. DKA Advantage - We are proud to announce our new Client Rebate Program. DKA will pay back up to 5% of collected fees upon a DKA/Client relationship reaching certain performance levels. This is our way of saying "Thank You" for your business.
b. Financial Institutions - DKA has aligned themselves with various financial institutions to help the claimant pay the balance in full. This approach helps both the client and debtor find a positive solution in a reduced amount of time. We believe that our client's money is not an interest free loan. The method of paying in full helps recovery time of their money.

Douglas, Knight & Associates, Inc.'s commitment to our Clients is Simple and Effective. Our values are based on personal service and an understanding that our system has to adapt to our Clients. Please call DKA for a FREE consultation on how we can offer your company Creative Receivables Solutions and increase your bottom line.

800-466-3960


 
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