About DKA

Douglas, Knight & Associates’ commitment to our clients is simple and effective. Our core values are based on personal service and an understanding that we as a company must be adaptable to each and every client’s needs.

…With a single goal in mind.

To facilitate the effective, efficient recovery of our clients’ receivables and to establish long-term relationships based on success.

DKA makes a relationship commitment to their Clients through 2 basic concepts

• Personnel - Our highly trained professional staff is empowered to maintain an efficient, positive relationship. By providing one on one personalized service, DKA adapts its customer service to a Client specific format.
  
  
• Technology - DKA does not believe that one system fits all. We take pride in developing software that reflects each client's specific needs and remains user friendly. Our internet based software allows our Clients real time access to their files while maintaining the highest level of security through our VPN.

The combination of an experienced staff, superior technology and a progressive work evnironment has resulted in recovery rates higher than the national average.